You stopped getting my money last month, so this is for everyone who would still like to do business with you despite your best efforts.
People reported having Moss Man in their cart more than 10 minutes before the sale date. The earliest instance I found was 11:48am EST.
Starting at 12:00pm EST, customers reported Moss Man as sold out.
At 12:05pm EST, your MattyCollector.com forum representative reported both versions of Moss Man were indeed sold out.
We all know the shopping cart mechanism on MattyCollector.com is meaningless. You know it too; that’s why you posted a guarantee of FUBAR on 12 March. So, that’s nothing new. My questions to you for this month are:
Why were customers allowed to purchase figures prior to the 12:00pm EST on-sale date?
Why, regardless of when the figures are sold, are there so few Masters of the Universe Classics figures available to non-subscribers*?
Why, if there are as few figures available to non-subscribers as there appear to be, are individual customers allowed to order as many of 10 copies of a given figure?
Thank you very much for your attention. I look forward to your answers below, or somewhere prominent on the Internet.
*I will remind unfamiliar readers subscribers are people who committed to pay for 12 2010 Masters of the Universe Classics figures in August 2009, to be released monthly, sight-unseen, and, in the case of minimally half the figures, without any prior knowledge of what characters will be released. That is, they paid in August 2009 for several figures they will only become aware of during the 2010 San Diego Comic-Con. Subscribers have no option to pass on individual figures. Subscriptions were non-refundable in the event a subscriber no longer wishes to receive figures.
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