Yup-- the Black Stormtrooper Bust Fiasco at Gentle Giant--
Had it in my cart, processed the order , they charged my card- and I got an order confirmation number (as it was a scramble to order- and they sold out in under 5 minutes.)-- And this is when their website made the Matty WSOD look like a perfect run system.
Email the next day about how my order got cancelled due to them taking too many orders, I was unhappy, however I got more pissed off- when other people were bragging that they got theirs despite not placing an order until an hour after mine-- and having a confirmation number 100 or so higher than mine-- it really started me down the path of hating gentle giant-- (to be somewhat fair they made up for it a little bit by providing me a free artists proof bust-- but I was still very unhappy)-- especially when they raffled off a few more of the "sold out and unavailable" bust as prizes a few weeks later at the shows..
I hate to hear that. Sometimes, I just wonder if it is even worth bothering to collect anything any more.