Well I should have known better than to take another chance with Mattycollector after all the past issues, but I caved in and subscribed to the Thundercats sub a couple days ago. I chose the single shipment option.
Then this morning I tried logging into the Early Access page so I could possibly get the new He-Man figure, and it says I don't have any subscriptions that give me access. Then when I looked under the "My Subscriptions" page, it doesn't show any listed. However, I can still look up my order # for the Thundercats sub and confirm that I DID subscribe to it.
So.... I called Digital River's worthless customer service this morning to ask why it doesn't show my subscription and why I can't get into Early Access, and they told me that it won't show my sub and won't give me access until AFTER the order has shipped. But since this is the single shipment option, that won't be until DECEMBER.
That is NOT what the sub benefits says. It implies, like with every other sub, that you get access to the Early Access as soon as you subscribe.
So has anyone else had similar issues with Early Access this morning after recently subscribing? Surely Digital River is once again wrong about something when they tell me I have to wait for the order to ship in December before I'm allowed to make use of Early Access. That is totally bull if true and completely misleading. I emailed them via their customer service page through the website after just hanging up with the stupid Digital River person, hoping I might get a clearer and more accurate answer that way. But even if they straighten out this mess within the next few hours or days, it will be too late for the Early Access and I'll most likely have missed out on ordering the new He-Man figure, unless there's a plentiful amount still available to non-subscribers next Monday.