Finally figured out that they can't hang with the big dogs?
The retail team hasn't answered a DC related question since July over on the Matty forums. The WWE team is a bit better with the end of August being their last post. I would guess that retail is just too volatile for them to want to answer any questions anymore considering how fast those answers seem to change now.
If you stick to your guns and do what you say from day 1, those answers won't change, so then things don't get so volatile. They have to learn the hard lesson, but we still end up suffering.