I have an extra one if you want it. It'll save me the trouble of listing it on eBay.
EDIT - I say that, but I haven't actually opened it yet. I should probably make sure it's alright haha. I do have two of them in a box though.
Thank you so much for the offer; that was really nice of you. I received an e-mail from Digital River this morning saying my subscription has renewed, so it looks like I will be getting my figure after all.
I'd still like to know what went wrong, just in case it happens again next month.