We know a lot of fans are still asking about combining shipping on bonus figures and subscription orders. For this, we went right to our friends at Digital River for an answer:

"Unfortunately this functionality does not exist because the purchases are from two different transactions. Each transaction is sent individually to the warehouse, which has a unique fulfillment request sent through an integration from Digital River to the DCL warehouse. There is no way to combine separate transactions into one fulfillment request. Furthermore, shipping rates are billed based on weight. There isn’t a way to view a previous transaction, extract the weight from that transaction, add it to the second transaction, and recalculate the shipping cost for the total weight."

-We’ve been through every possible scenario and unfortunately there just is not a way to work this for 2010. We will do our best to get ahead for 2011 and possibly add the "bonus" figures into the 2011 subscription, but for this first full year in 2010, the subscription will only include the figures of the month.

We’ll keep working on things to make this the best buying experience possible. I think we’ve made leaps and bounds since we launched last summer and the site crashed when you tried to make a purchase! We can’t solve every issue overnight, but we are committed to working with the fans and doing all we can to make improvements as we go along! One step at a time for better toys and happier fans!

Matty